General Terms and Conditions
Our offers are without obligation. The technical data, illustrations, drawings, specifications and prices contained in our brochures are not binding unless we have expressly designated them as binding in the individual case. We reserve the right to retain title and copyright with respect to cost estimates, illustrations, drawings and other documents; they may not be reproduced and made available to third parties without our express written approval. Oral arrangements or statements must be confirmed by item in written form to be legally valid. If a significant deterioration of the financial circumstances of the recipient of the offer/buyer occurs or threatens to occur, causing the payment to be jeopardized, we may revoke granted payment deadlines or deferences with immediate effect unless this runs counter to legitimate interests of the recipient of the offer/buyer. An order shall not be deemed accepted until it has confirmed in writing by our head office or our responsible branch office or when the goods have been delivered. The minimum order value shall be €50 except for orders placed in the item online shop.
2. Individual Contractual Agreements
Individual contractual arrangements, in particular, specific warranties of features or recommendations for the use of our products, as well as information concerning the length of time necessary and deadlines for repairs shall require the express written confirmation of our headquarters or our relevant competent branch office to be legally valid. Our sales representatives are authorized to procure orders.
Our prices are quoted in euros with value added tax. They shall apply ex works, within Slovakia plus value added tax, and shall not include costs for assembly, start-up and installation (see separate terms and conditions for installation) or packaging, freight, postage and insurance. They shall be calculated on the basis of the costs for wages, material and miscellaneous currently applicable at the date our offer is submitted. In the event these cost factors change prior to the date of delivery, we reserve the right to adjust the prices. In the absence of a separate agreement, we reserve the right to choose the route and means of transport, as well as the packaging, at our discretion, but subject to correction. Transport crates shall be credited at 2/3 of the invoiced value in the event of proper freight-paid return within four weeks. Other packaging are not taken back.
4. Payment Terms
Our invoices shall become payable at the discretion of the buyer within 14 days of the date of invoice in cash. We reserve the right to require other terms (advance payment, payment of 1/3, letter of credit or the like) in specific cases. In the event the payment deadlines are not met, we shall be entitled – reserving the right to assert further-reaching damage claims in the event the buyer is in arrears – to charge annual interest at a rate of at least 8 percent above the current base interest rate of the European Central Bank (ECB) without a reminder or setting a deadline. For deliveries abroad we may require that a non-revocable and confirmed letter of credit be opened, payable at a bank named by us, or that another equivalent security be provided. In the event the buyer ceases payment or becomes over-indebted, or if agreed deadlines for payment are not met, the outstanding amount of the purchase price shall become due immediately. The buyer shall not be entitled to set off claims or to withhold payment unless the counterclaims are final and absolute, undisputed or have been accepted by us.
In the internet store www.tafleds.com, the buyer can pay the purchase price for the order in the following ways:
5. Retention of Title
Until payment of all of the claims against the buyer to which we are entitled and which arise in the future, we shall retain title to the delivered goods (the provision of a letter of credit is not to be considered payment). In the event our goods are connected to/combined with other objects not belonging to us, forming a new object, in such a way that the buyer acquires sole title to the new object, the buyer shall transfer to us co-ownership to this new object in proportion to the value of the objects connected to or combined with each other at the time they were connected/combined. The conclusion of the contract concerning the goods with the buyer shall be deemed an agreement concerning the transfer of ownership. Because the buyer will hold the new product in safekeeping for us, it shall not be necessary for the product to be in our possession. The buyer shall be authorized to resell our goods only within the scope of proper business operations. For our security, the buyer already at this time assigns to us all claims to which the buyer becomes entitled against a third party due to resale, to the extent of our invoiced amount. The buyer shall continue to be authorized to collect such receivables. We reserve the right to collect the receivables ourselves as soon as the customer becomes in arrears of payment. The same shall apply if an action to open bankruptcy proceedings is filed or payments have been stopped. In this case, the buyer shall provide the assigned claims and its debtors on request.
Our delivery periods shall be calculated as of the date we accept the order. The delivery period shall begin to run upon receipt of all documentation to be supplied by the buyer, such as necessary permits, releases, clarification and approval of the plans, compliance with the agreed terms of payment and other obligations, as well as agreement on all technical issues that still required clarification by the parties at the conclusion of the contract. If these prerequisites are not met in due time, the delivery period shall be extended commensurately. Interruptions of operations, strikes, lockouts or a breakdown of important production facilities and machines, delays of delivery of essential raw materials and building materials, delays of transport and all cases of force majeure shall extend the delivery period commensurately, even when these circumstances occur only at our suppliers. The aforesaid shall also apply if the aforementioned circumstances occur during an already existing delay of delivery. Acceptance testing must be carried out at our premises without delay following the notification of readiness for acceptance. The costs for acceptance testing shall be borne by the buyer. We are permitted to make partial deliveries in reasonable amounts.
Orders shall generally be binding. Delivered goods may be returned to item only as an exception in the individual case, as a gesture of goodwill, and after a separate agreement has been reached. In such case, we shall charge re-warehousing fees at a rate of 20 percent of the net sales price for profiles and 10 percent for accessories. We shall not accept any return of custom-built and mounted/assembled goods.
7. Transfer of Risk
All shipments, including any returns – also of partial deliveries – shall be at the risk of the buyer. Even in the case of agreed freight-free delivery, the risk shall transfer to the buyer when the goods are handed over to the buyer or to the buyer’s representative at our plant or when the shipment leaves our plant, regardless of the route and the means of transport (internal or external). If the shipment is delayed due to circumstances for which we are not responsible, the risk shall transfer to the buyer as of the date the goods are ready to be sent. This rule also applies in the event of partial deliveries.
8. Liability for Defects
The buyer must examine the goods without delay following delivery if this is feasible in the ordinary course of business and notify us in writing without delay of any defect. If the buyer neglects to notify us, the goods shall be deemed accepted unless the defect was not recognizable during the examination. If such a defect becomes apparent at a later time, the written notification must be made without delay upon its discovery; otherwise, the goods shall be deemed accepted in consideration of this defect.
If the delivered goods or our services, as the case may be, show a defect for which we are responsible, we shall be entitled, at our discretion, to remove the defect or to deliver new goods or to render new services. If the removal of the defect or the delivery of new goods or the rendering of new services, as the case may be, fails or if we are otherwise entitled to refuse further measures, the buyer shall be entitled to rights pursuant to statutory law. As a rule, the buyer can be expected to accept at least two attempts to remove defects. Rescission of the contract shall be excluded in the event of immaterial breach of a contractual duty.
If we are liable under No. 9 of these Terms and Conditions, the buyer’s claims for defects shall become time-barred in compliance with statutory law. Furthermore, claims for defects shall become time-barred in compliance with statutory law if the defect is a third-party right in rem on the basis of which it can be demanded that the object is handed over or another right that is entered into the land register or in the case of a building or an object that was used in a building in accordance with its customary use and caused its defectiveness. Otherwise, claims for defects shall become time-barred after one year.
Our liability for defects does not apply to damages due to natural wear and tear or consumption or behavior within the area of responsibility of the buyer.
9. Limitation of Liability
We shall be liable for our own intentional conduct and our own gross negligence, as well as the intentional conduct and gross negligence of our executive employees.
We shall also be liable for non-fulfillment of warranties, in the event of assumption of the risk of procurement, in the event of culpable injury to life, body and health and to the scope of liability under the Product Liability Act (Product Liability Law). We shall be liable on the merits in every event of culpable breach of material contractual duties and in the event of gross negligence of our non-executive employees. This liability shall be limited to compensation in the amount of the typically foreseeable damage.
To the extent our liability is excluded or limited, this shall also apply to the personal liability of our employees, workers, associates, representatives and vicarious agents. The same as stipulated in the previous paragraphs shall apply to our liability regarding compensation for futile expenditure.
10. Final Sentences
Buyer's order is confirmed as a contract between the buyer and the seller. The individual technical steps leading to the conclusion of the contract are known to the consumer as an extraordinary process of order execution. The contract is concluded in the Provincial language or it is possible to conclude it also in the languages, unless it is the reason for the impossibility of its conclusion.
The seller reserves the right to change these general terms and conditions. The obligation to notify in writing changes to these General Terms and Conditions is met by placing on the seller's online store website. Any amendments to the General Terms and Conditions will not apply to already concluded purchase contracts.
These Terms and Conditions are valid as of 1.9.2017
These General Business Terms become effective against the buyer by entering into a purchase contract.
The buyer, by sending the order, confirms that he has become acquainted with the terms of trade.